Frequently Asked Questions

You'll find answers to most questions here.
Can't figure it out?
Contact us at vin@boas.co or send a Whatsapp to +31 6 36 571141.
We're always happy to help!

General

We believe companies should donate all their profits to save lives and the planet instead of giving it to rich investors.  With help from philanthropists we believe these companies can become the biggest in the world, and we want to be one of those companies. We want to make that profit in a good way, so we only sell sustainble products and we give all profits to save kids lives. 

BOAS means good in Portuguese, clearly explaining what we do in only four letters! 

Currently, we only ship inside the european union. Let us know if you think we should ship elsewhere. 

Sustainability

On BOAS, you will only find sustainable products that have at least one independent sustainability label. BOAS also offsets its scope 1 and 2 emissions and most of it's scope 3 emissions (more on that here). You can read more about how we make sure we're as sustainable as possible here

BOAS takes the time to check that every product is sustainable, so you don't have to. All products on BOAS have at least one independent sustainability label, and we offset at least 100% of scope 1 and 2 emissions from our business and some of scope 3 (more on that here). Every product is different, so you can find a description for each product on its page. If you want to learn more, you can visit our sustainability page .

BOAS also offsets its scope 1 and 2 emissions and most of it's scope 3 emissions (more on that here). We also have a net-zero website. Most other marketplaces don't offset their emissions, or they only offset their scope 1 emissions. 

Better than offsetting is minimizing your emissions in the first place. BOAS has a fully remote team, resulting in minimal travel to and from work and lower emissions. 

Donations

Effective charities are charities that save or improve lives and the planet the most per euro. In our case we want to save as many kids lives as possible. We work with GiveWell to make sure we’re saving as many kids lives as we can, by donating to organisations that are best at saving kids lives. All of our financials are 100% transparent, so you can check how much we’re spending and donating.

We pay our employees normal salaries, we reinvest in our business so we can donate more later, we pay our taxes and whatever is left in profits we donate to organisations that save kids lives instead of giving it to a few investors. We're doing it because it's the only right thing to do. It's important that we make our money in a good way, so all of our products are sustainable. We’re funded by philanthropists to help us grow. You can find more information on our giving page

Companies need to grow their profits for shareholders, and also, people like yaughts. If founders or investors are in it for the money, they can't be a "Profit for Good" business like BOAS. Our employees get paid a fair salary, but you won't find a CEO earning millions. All of our financials are 100% transparent. You can help the movement by buying from companies that donate all profits, working for them or even starting them.

All of our financials are completely transparent and you can find them in our 100 transparent report. We understand you're not an accountant, so if you have any questions, let us know !

You’re right! Please don’t buy anything on BOAS if you don’t need it. Repair something you have or if you do need something, check out if you can buy it second hand first, which is better for your wallet and the planet. If you do need to buy new, it’s best to buy from sustainable companies. BOAS has the unique addition that we donate all profits to save kids lives. 

We pay our employees normal salaries, we reinvest in our business so we can donate more later, we pay our taxes and whatever is left in profits we donate to organisations that save kids lives instead of giving it to rich investors. We're doing it because it's the only right thing to do. It's important that we make our money in a good way, so all of our products are sustainable. We’re funded by philanthropists to help us grow.

People enjoy buying from companies that have this "Profit for Good" business model more than ones that give profits to investors, so we can grow faster and donate more profits to save kids lives. 

Profit for Good companies (PFG's) are companies that donate all non-reinvested profits instead of giving it to investors. Some well known examples are Patagonia and Bosch. BOAS is showing that startups can also be succesful PFG's, in the hope that more companies become PFG's and you have more and more options to do good with your everyday purchases. We donate all profits to save kids lives, but other PFG's donate to other causes, such as the environment or to help end extreme poverty. 

 

Products

No, BOAS is a platform where sustainable brands list their sustainable products so they can sell it to all of BOAS' customers.

We love it when people tell us which products they love. If you can't find something on BOAS, please contact us and we'll do our best to put those products on BOAS! 

Our first focus is to have the biggest sustainable baby and kids collection in the EU, before moving to other categories. We're open to suggestions about what products to add next, if you have ideas or products you want to see listed, contact us

Shipping & Returns

Returns run counter to our commitment to sustainability. Because of their impact on the environment, we ask customers to pay for their own returns. Sometimes, products shouldn't be returned (for example: if they are broken or are can't be reused by the seller). In that case we'll give your money back in full and ask you if you can donate or recycle the product. There's usually someone who can use it so it's not wasted.

 

You can return unworn and unused items to the seller within 30 days of the delivery date for a full refund. If a product is broken or can't be returned, send an email to support@boas.co with your order number, what went wrong and which items you want to return and we'll send instructions and refund the order straight away. 

Our shipping is simple. EU shipping is free on orders over €75 and costs €6 for each order below €75.

It depends on the product and the brands that ships it, but most orders get shipped within 24 hours. It will depend on where you ordered from how long it will take for the order to arrive. If you order closer to your home, you will get orders faster, we can donate more (orders that are shipped from closeby save us on shipping costs) and it will have a lower environmental footprint. Everyone wins! 

Still haven't found what you're looking for? Contact us at vin@boas.co or send a whatsapp on +31 6 36 571141