Frequently Asked Questions

You'll find answers to most questions here. Can't figure it out? Contact us at vin@boas.co or send a whatsapp on +31 6 36 571141. We're always happy to help!

General

We believe we can build a company that's 100% about doing good. And we believe companies that are 100% good can become the biggest in the world. And we want to be one of those companies. And when we say 100%, we mean 100%. We're 100% sustainble products and we give 100% of profits to charities that save people and the climate. 

BOAS means good in Portuguese, clearly explaining what we do in only four letters! 

Currently, we only ship inside the european union. Let us know if you think we should ship elsewhere. 

Sustainability

Sustainable products are those products that provide environmental, social and economic benefits while protecting public health and environment over their whole life cycle. On BOAS, you will only find sustainable products that have at least one independent sustainability label. BOAS offsets its scope 1 and 2 emissions and most of it's scope 3 emissions (more on that here). You can read more about how we make sure we're as sustainable as possible here

Donations

Effective charities are charities that save or improve lives and the planet the most per euro. There is a big difference between charities. You might have read that some charities spend a lot of their money on marketing or management, or that their work isn't helping (enough). At BOAS we want to make sure that the money we donate goes to the very best charities. If you want to learn more we recommend you go to GiveWell. If you have questions about the charities we donate to, you can contact us .

We give away all of our profits, but at least 5% of sales (excluding VAT), whichever is higher. Like any business, we need to reserve money for unforeseen costs and to invest into growing the company so we can do even more good. We also work with philanthropists who help us grow and cover some of our costs. You can find learn more on the giving page. 

Companies need to grow their profits for shareholders, and also, people like yaughts. At BOAS we care about people and the planet, not profit. Our employees get paid a fair salary, but you won't find a CEO that earns millions. Btw, all of our financials are 100% transparent. You can help us by sharing the story of BOAS and actively calling out companies who disregard people and the planet.  

BOAS takes the time to check that every product is sustainable, so you don't have to. All products on BOAS have at least one independent sustainability label, and we offset at least 100% of scope 1 and 2 emissions from our business and some of scope 3 (more on that here). Every product is different, so you can find a description for each product on its page. If you want to learn more, you can visit our sustainability page .

All of our financials are completely transparent and you can find them in our 100 transparent report. We understand you're not an accountant, so if you have any questions, let us know !

You’re right! Please don’t buy anything on BOAS if you don’t need it. Repair something you have or if you do need something, check out if you can buy it second hand first, which is better for your wallet and the planet. If you do need to buy new, it’s best to buy at sustainable companies. BOAS has the unique addition that we donate profits to charities that save lives and the planet. 

If you buy a product on BOAS, about 80% goes to the brand and 20% goes to BOAS in the form of commission. From that 20%, we give away at least 5% to effective charities and we need the other 15% to pay our bills and innovate. You can find more information on the "Profit for Non-Profit" page.  

Most businesses try to maximize their profit, and we are the same. The difference is what we do with that profit. Normally, these profits go to shareholders. But we're doing something very different.

We're giving it away. All of it.

BOAS is the world's first profit for non-profit; we donate all our profits to non-profits that help save people and our planet. We're on a mission to save a million lives and improve a billion, but we're starting with one. When you're shopping on BOAS, you're not only buying 100% sustainable products, you're also saving lives. That's why we call our customers LifeSavers. 

Products

No, BOAS is a platform where sustainable brands list their sustainable products so they can sell it to all of BOAS' customers.

We love it when people tell us which products they love. If you can't find something on BOAS, please contact us and we'll do our best to put those products on BOAS! 

Shipping & Returns

Returns run counter to our commitment to sustainability. Because of their impact on the environment, we ask customers to pay for their own returns. Sometimes, products shouldn't be returned (for example: if they are broken or are can't be reused by the seller). In that case we'll give your money back in full and ask you if you can donate or recycle the product. There's usually someone who can use it so it's not wasted.

You can return unworn and unused items to the seller within 30 days of the delivery date for a full refund. If a product is broken or can't be returned, send an email to support@boas.co with your order number, what went wrong and which items you want to return and we'll send instructions and refund the order straight away. 

Our shipping is simple. EU shipping is free on orders over €75 and costs €6 for each order below €75.

Still haven't found what you're looking for? Contact us at vin@boas.co or send a whatsapp on +31 6 36 571141